SuperJUMBLO

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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A context menu will show up. It includes detailed info about all the actions that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast assortment of educational video clips clarifying how to work with our web hosting Control Panel. They're made for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you are looking for, take a gaze at our comprehensive Frequently Asked Questions database, which comprises questions asked by real customers and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of tech support engineers available 24-7 and eager to assist you with any query. Each support ticket you submit will be answered within 1 hour (the average ticket response time being only 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 170030

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com